Refunds are applicable only in cases of technical issues with our software or services reported within 7 days of subscription activation. We strive to provide the best service to our customers.
Refunds will not be issued for services already utilized or in cases where issues arise due to user error. Please ensure proper usage of our services as per the provided guidelines.
Customers can request refunds by emailing info@etrackingpro.com with their subscription details and a description of the issue. Approved refunds will be processed within 7-10 business days.
Cancellations must be initiated at least 7 days before the renewal date. Users can cancel their subscription through their account portal or by contacting our support team.